IMPACT 760T
The EPOS IMPACT 760T is a premium, double-sided wired USB headset certified specifically for Microsoft Teams and engineered for high-volume contact centers and bustling open-office environments. Driven by cutting-edge EPOS AI™ and BrainAdapt™ technology, it features a dedicated Teams button for seamless platform integration alongside rich, natural-sounding audio. This ultra-lightweight headset introduces smart tracking and effortless control to reduce fatigue and optimize agent performance.
Key Features
Certified for Microsoft Teams: Features a dedicated, tactile Microsoft Teams button that allows you to instantly join meetings, answer incoming Teams calls, and bring the platform to the forefront of your workspace.
Three Digital MEMS Microphones: Powered by an adaptive beamforming microphone array and EPOS AI™ to aggressively isolate your voice and eliminate heavy background office chatter.
EPOS BrainAdapt™ Technology: Built on pioneering acoustic science to optimize voice recognition and significantly lower cognitive fatigue for both the user and the caller.
Ultra-Small Inline Controller: Strategically positioned just 25 cm from the ear cup, keeping basic volume controls, call handling, and Microsoft Teams notifications instantly within physical reach.
360-Degree Status Busylight: A highly visible, integrated indicator light wrap that prevents unwanted interruptions by warning colleagues when you are locked in a call.
Smart Usability Controls: Streamlines operations with motion-based responses, allowing users to answer calls or mute/unmute simply by raising the boom arm or sliding the headset on and off.
Design and Build Quality
The IMPACT 760T sets a new benchmark for corporate headset ergonomics, striking an elegant balance between durability and featherlight deployment within a Microsoft Teams workflow. Weighing in at a perfectly balanced 115 grams, its sleek black frame is built from premium, heavy-duty components explicitly engineered to endure long hours of continuous multi-shift usage. It includes an intuitive mute alert LED on the very tip of the microphone boom that flashes if you attempt to speak while muted. Transitioning between modern office workstations is completely seamless, thanks to a native wired USB-C configuration and an included premium USB-C to USB-A adapter.
Sound Performance
Acoustically tailored for flawless voice clarity, the IMPACT 760T utilizes dynamic closed speakers providing full stereo Super Wideband audio ($20 \text{ Hz} – 20,000 \text{ Hz}$). It introduces an automatic incoming speech clarity function, which immediately boosts high frequencies if a client’s call signal comes through muffled, alongside a call volume normalizer that balances out quiet whisperers. The three-microphone beamforming configuration strips away environmental noise spikes, ensuring pristine data transmission during critical team collaborations. For hearing safety, integrated ActiveGard® technology instantly dampens dangerous acoustic bursts to enforce daily audio compliance.
Comfort and Fit
Ergonomics and agent well-being sit at the core of the IMPACT 760T’s architectural framework. The headset features oversized 65mm ear cups equipped with ultra-breathable, plush leatherette memory foam cushions that distribute clamping force smoothly without applying pressure to the ears. This soft material construction avoids heat buildup during long working hours. The adjustable headband features responsive padding, and an integrated sidetone feedback loop encourages agents to speak in a softer, more relaxed tone, minimizing vocal strain across heavy call shifts.
Overall
The EPOS IMPACT 760T stands out as a future-proof, elite audio asset designed to tackle the everyday chaos of high-pressure open office setups while offering native Microsoft Teams efficiency. By integrating three-microphone AI processing with human-centric ergonomics and automatic voice-boosting technologies, it optimizes customer interactions and agent focus simultaneously. Backed by a robust 3-year extended warranty, it presents a highly reliable, high-value infrastructure investment for businesses demanding top-tier, uncompromised wired communication.
